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390 results

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Customer Service

Standard job
Recruiter
Glasgow Interactive
Salary
From £13,000 to £20,000 per year + OTE Uncapped
Location
Glasgow
Job term
Permanent
Job hours
Full time

Customer Service

Currently we are looking for applicants for the following openings:
• Event Promoters/ Marketing
• Customer Services

No experience is not a problem as we will provide full product training for all new applicants.

If you think you have great customer service abilities, want to work in face to face sales with customers and are available to start immediately, we look forward to hearing from you.

This is an excellent platform to develop in a business role. We are, therefore, seeking an individual that is ambitious and driven to succeed all expectations. All earnings are uncapped.

Experience in the following fields is a plus but not essential - brand building, customer service, advertising, team, PR, retail, marketing, sales, promotional work, merchandising, face to face sales,call centre work, customer service, Glasgow, management and team leading, bar and reception work, face to face marketing, tele-marketing, brand marketing.

Contact
Stacey Smith
Posted
Reference
GIA/CS

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Customer Service

Standard job
Recruiter
G10 Global
Salary
Competitive + £££ Excellent + Benefits
Location
Glasgow
Job term
Permanent
Job hours
Full time

Glasgow

G10 Global is seeking applicants to work with our events and customer service teams. We specialise in on site events planning and we supply the reps. We help to organise and execute unique and creative marketing campaigns for clients across many different industries.

Currently we are looking for applicants for the following openings:

* Field /Event Promoters
* Customer Services

No experience is not a problem as we will provide full product training for all new applicants.

If you think you have great customer service abilities and are available to start immediately, we look forward to hearing from you.


marketing fun vibrant sales promotions client care customer service work ethic immediate start advancement progression graduates brand management face to face marketing brand exposure management experience

Contact
Stacey Smith
Posted
Reference
G10 WT

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Customer Services Advisor

Standard job
Recruiter
Consumer Champion Group
Salary
From £19,000 to £19,000 per year + £19000 PA
Location
Swiss Cottage
Job term
Permanent
Job hours
Full time

PPI Claimline, part of the Consumer Champion Group, is a service provided by an established claims company led by financial and legal professionals that has been giving ordinary people access to justice for 20 years.
PPI Claimline has adopted the same principles to help the victims of mis-sold PPI to understand their rights and to help people reclaim the money that they have been unfairly charged for PPI.
PPI Claimline is currently recruiting for Customer Services Advisor, based in Swiss Cottage offices, in North London.

The Customer Services Advisor will provide enthusiastic professional management of the customer service process over the phone and in writing to ensure that customer enquiries are dealt with in a timely basis and in line with the company’s high levels of customer service. The role requires an ability to work effectively as an individual and as part of a team and to be able to combine operational, analytical and organisational skills with excellent customer focus in a changing environment.

Candidates will ideally have experience in a customer services environment and handling customer complaints and have a proven track record in dealing with people by phone and in writing. If you have the right work profile and are customer focused, energetic, articulate, proactive and ambitious then we would like to hear from you.

Main responsibilities:
• Excellent telephone manner; ability to deal with difficult calls in a calm and structured manner in line with Company philosophy.
• Ability to draw upon knowledge of the claims process to provide accurate information to the customer.
• Answering and ensuring that all customer service enquiries are handled in a timely manner and to the customer’s satisfaction. Most of the enquiries are via telephone, but some can be by letter or email.
• Handling new inbound enquiries.
• Ensuring that any involved claims queries are passed to the correct member of the claims team and are handled in a timely basis.
• Liaising with all teams within the company to ensure excellent customer service.
• Dealing with customer complaints in line with the company’s criteria and Ministry of Justice regulation.
• Carrying out Customer Service Surveys and liaising with Customer Services Manager on results of surveys.
• Providing assistance to the contact centre in Kettering with regard to handling enquiries and customer service generally.
• Liaising with Customer Services Manager on developing and updating customer services processes.
• Taking customer payments
• Making outbound calls to customers for return of paperwork.

Essential Criteria:
• Excellent telephone manner and interpersonal skills
• A strong customer focus
• Experience within a customer service environment
• Excellent attitude towards management, other staff members and customers

Desirable Criteria:
• Preferable 2 years’ experience within a customer services environment handling enquiries and dealing with complaints, preferably in a contact centre environment.
• Team player and strong ability to work well and professionally with colleagues
• Computer literate on MS Office and Excel with strong typing skills
• Highly organized and excellent time management skills
• Keen attention to detail
• Target and results oriented approach
• Keen to learn and develop new skills.

Hours: Monday - Friday, 9am-5:30 pm

TO APPLY PLEASE INCLUDE A CV AND TELEPHONE NUMBER; PLEASE NOTE WE ARE ONLY ABLE TO OFFER FULL TIME POSITIONS.

Contact
London Recruitment Team
Posted
Reference
PPI-LON-30G

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Customer Service Advisor

Basic job
Recruiter
Candidate Source Ltd
Salary
From £6.92 to £6.92 per hour
Location
Coventry
Job term
Permanent
Job hours
Full time

A Coventry based company that operates managed services centres in the EMEA region on behalf of the client portfolio, including many of the world’s largest banks and building societies is seeking a Customer Service Advisor to join their team. They provide services in the customer service, complaints, correspondence, fraud, disputes, chargeback’s, collections and debt management service lines, for both consumer and commercial customers.


As a Customer Service Advisor your duties will include:
• Delivering a high standard of quality of customer service
• Handle incoming Service & Support calls and emails ensuring that ID and verification processes are adhered to
• Activate customer credit card details
• Process debit card payments
• Provide assistance with balance requests, password setup and any general customer requests for information concerning the product


The ideal Customer Service Advisor will have the following skills and experiences:
• Experience of working in a customer service role handling escalated customer complaints
• Educated to GCSE level or equivalent including English and Mathematics
• PC and Keyboard Skills
• Credit Card / Financial Services Experience
• Up-to-date regulatory knowledge
• Enthusiastic and flexible approach with the ability to work as part of a team


This is a full time role working 40 hours per week with shifts in Monday to Friday 08.00 - 22.00 and Saturday / Sunday 08.00 - 20.00. In return you will receive a salary of £6.92 per hour.

There will be 5 weeks training 09.30 - 16.30 Monday to Friday.


The first stage of the application process is to apply online.

Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.

Contact
Michelle Davies
Posted
Reference
May091AT

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Customer Service Consultant

Standard job
Recruiter
Strategic Five Marketing
Salary
Competitive + up to £450/week (OTE)
Location
Birmingham
Job term
Permanent
Job hours
Full time

Customer Service Consultant: Immediate Start

All Customer Service Experience Welcome: CATERING, HOSPITALITY, TRAVEL, RETAIL, BAR STAFF, ETC.

• Do you have great PEOPLE skills and good COMMUNICATION?
• Are you tired of SORTING hangers and FOLDING clothes?
• Are you looking for a place to gain EXPERIENCE?
• Do you enjoy competition and are looking for a new CHALLENGE?

WHY NOT CONSIDER CLIENT REPRESENTATION IN A FUN HIGH-ENERGY ENVIRONMENT?

Strategic Five Marketing has been established in the heart of the city centre in response to an increased demand for our services across the West Midlands. We currently outsource our services to a variety of charitable organizations and are in need of creative and motivated individuals interested in sales, marketing, customer service, customer-client relations, and business development. Individuals will get the chance to polish their general business, sales, and customer service skills and grow both personally and professionally.

~ We welcome all levels of experience - Full product training is provided along with ongoing guidance ~

SUCCESSFUL APPLICANTS WILL HAVE THE OPPORTUNITY TO LEARN:
• Face-to-Face Customer Service Skills
• Basic Marketing & Sales Techniques
• Team Leadership Skills/ Training Techniques
• Daily Business Operations & Procedures

Some background in a customer service, retail, or sales industry is encouraged, but full product training is provided so specific experience is not required and an eagerness to learn and a positive mentality will make up for lack of skill.

Common backgrounds of successful applicants involve:
• Sport & Team Leadership
• Retail & Customer Service
• Sales
• Hospitality Industry (hotel, catering, waiting & bar staff, travel, etc.)

THOSE INTERESTED IN DEVELOPING THEIR CAREER CAN EXPECT TO ENHANCE:
• Self Confidence in Team Leadership
• Presentation of Public Speaking Through Team Meetings & Conferences
• People Management Skills & Techniques

IF YOU ARE LOOKING TO GAIN VALUABLE EXPERIENCE, OR TAKE ON YOUR OWN CAREER, STRATEGIC FIVE MARKETING WOULD LIKE TO MEET YOU!

With Strategic Five Marketing, you will have the opportunity to meet with new people on a daily so you will need excellent communication skills and a smart appearance. By request of our clients, all applicants must be over the age of 18 and eligible to work in the UK. Our representation is all face to face involving b2b, b2c, and event style setups so professionalism is key!

PLEASE NOTE: This opportunity is not based in a retail store; we are looking for people with customer service skills for sales and marketing opportunities.

To protect our clients, if you are a non resident then you will need to show proof that you are legible to legally work in UK. This is a self employed opportunity. Applicants must be able to commute to Birmingham City Centre daily.

As we are looking to expand immediately we hold priority to candidates who are able to start immediately. Candidates must be over the age of 18 in order to work without clients. Successful individual are allowed to spend a voluntary day observing the company in order to make a final decision. All earnings are weekly and are based entirely on the individuals completed sales and commissions at the end of the financial week.

Contact
Recruitment Team
Posted
Reference
STR:CSC

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Customer Services Advisor - Essex

Basic job
Recruiter
Potensis
Salary
From £8 to £9 per hour
Location
Basildon
Job term
Temporary
Job hours
Full time

My client is a well known property maintenance company who deals with thousands of decent homes properties around the SE of England. Currently they are looking for a full time customer services advisor who is based in the Essex area.

The ideal candidate knowledge and experience;

·Accurate data entry skills

·Organisational and prioritisation skills

·Work on own and in a team

·Excellent communication skills

·Call centre experience

·IT Skills – Microsoft Excel, Access and Outlook

Key Attributes;

·Dynamic and positive attitude

·A willingness to learn

·Must be able to maintain a calm presence in a challenging environment

·A can do open minded approach is essential.

Package Details - £8-9 p/h, 42.5 hours a week, flexible working hours on Tuesday, Wednesday and Thursday. The role is initially 12 weeks with the opportunity to make it permanent after the 12 weeks are finished.

Contact
Alice Stern
Posted
Reference
SoHo13160

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Customer Services Manager

Basic job
Recruiter
Support Services Group (1)
Salary
From £20,000 to £25,000 per year
Location
Hertfordshire
Job term
Permanent
Job hours
Full time

Customer Service Manager | Hertfordshire | £25,000
Working for an independent UK based international group who have firmly established themselves as a prominent global player in the radio communications industry.
Due to rapid expansion and success the group has created this position to assist in the development and growth of the customer service team.

Customer Service Manager – The role

• Resolving any customer issues.
• Order processing – managing the process as well as ‘hands on’ processing of orders to ensure orders are processed accurately.
• To fully understand all stages of the sales process so that you can manage the performance and quality of work of the team.
• Ensure accuracy of invoicing through regular ad hoc daily checks.
• Understand the Repair and Hire function.
• Ensure any customer service, technical and warranty issues are resolved appropriately.
• Liaise with external contacts regarding certification requirements.
• Develop new systems and refine existing systems.
• Create and manage KPI’s.
• Hold weekly team meetings to ensure objectives are being met.
• Provide regular weekly and monthly reporting.

Customer Service Manager – The candidate

• A minimum of two years proven people management skills in a similar role
• Cconfident in supervising a team where accuracy, attention to detail and time management are all critical.
• The ability to manage a busy workload with conflicting priorities.
• The ability to motivate, supervise, quality check and support a team in its daily activities.
• Conscientious, customer focused and able to prioritise workloads.
• Ability to identify, analyse, and resolve problems.
• Take responsibility for completing tasks against timescales to meet internal and clients’ business needs.
• Ability to coach, mentor and inspire the Customer Service team towards fulfilling their potential.
• Show initiative, be proactive and able to work with minimum supervision.
• Numerate, logical and analytical.
• Excellent planning and organisational skills.

Customer Service Manager – Sounds great what do I do now?

If you are still reading, and this role ticks all of your boxes we want to hear from you!!!
We are currently holding interviews with a view to candidates starting immediately
What are you waiting for? APPLY NOW!

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment wishes you the best of luck in your job search.
Unico Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

EQUAL OPPORTUNITIES
Unico Recruitment Ltd is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified

Contact
Charlie Palfreman
Posted
Reference
unicocsm

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Customer Service Events Assistant

Standard job
Recruiter
Avant Garde Ideals
Salary
Competitive + up to £350/week (OTE)
Location
Midlothian
Job term
Permanent
Job hours
Full time

Customer Service Events Assistant

Work with enthusiastic young minded people! Long term advancement opportunities available! Fast paced environment!! Apply within for an appointment!

Avant Garde Ideals is at the forefront of the Event Promotions industry and with the expansion of our 3rd office, we have several opportunities available right now for individuals to HELP US WITH OUR EDINBURGH OFFICE.

No Industry experience required - We provide full product training in all areas including, campaign management, team management and office management. This opening does not involve event planning or event management.

Development opportunities available for the more ambitious plus full product and on-going sales training provided.

We work on site at retail & in store events to promote National and International Clients. Our clients span across industries and our locations vary daily. With our tailor made campaigns, no day is boring in our office and we only want people who can handle a fast paced environment.

Our clients require a Customer Service Events Assistant who is
- Outgoing
- Hardworking
- Have a background in Retail/Customer Service
- Driven with a positive attitude
- Available during standard business hours
- Over the age of 18
- Local to Edinburgh City Centre (EH3)

We provide full client training for all campaigns and offer travel opportunities throughout the UK. All earnings are based entirely on performance or completed applications and sales.

Simply hit the "apply" button at the bottom of this screen.

All successful applicants will be contacted within 48 hours to meet with the management. **This opening does not involve event planning or door to door sales. WE DO NOT DO DOOR TO DOOR OR B2B EVER**

Although not essential, previous retail or charity retail experience is beneficial, as is a full clean driving licence and the use of a car.

People with the following backgrounds should apply: event marketing, advertising, sales, customer service, public relations, business, sports, retail, restaurant, hospitality, promotions. We may ask applicants to return for a second interview which involves a day for applicants to observe us at local retail events. This is a voluntary, non-paid day.

Contact
Recruitment Team
Posted
Reference
AGI:CSEA

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Cinema Customer Service Rep

Standard job
Recruiter
La Dominion Acquisitions
Salary
Competitive + £250-£450/week (OTE)
Location
London
Job term
Permanent
Job hours
Full time

Cinema Customer Service Rep

• Do You Love Movies?
• Do You Have Great Customer Service?
• Are You A Team Player?

Work with our newest client as a customer service and new customer acquisition rep that has Britain's largest range of films and games - 70,000 titles and counting!

• A diversity of interesting & challenging projects
• Friendly, multi-discipline company
• Respected client and expanding campaigns

We are an established name in customer service and new customer acquisition, and are looking for someone who loves movies to help us in our new film sales & media campaigns! Our new customer acquisition representatives put their feet on the street and meet with consumers during their normal routines. We like to take a grass roots approach in the local community, targeting people at their residences because this is where they'll be using the service.

Our client has in a little over seven years become the leading European film subscription service, combining the benefits of DVD rental by post and, more recently, and watching movies online. Customers choose from a selection of over 70,000 titles available across Blu-ray, DVDs, video games and digital streaming. Our client currently has nearly 1.6 million members and operates in the UK, Germany, Sweden, Denmark, and Norway. However they want to continue this growth so we are looking to work with self-motivated and enthusiastic individuals to help us with this expansion in the LONDON area!

To be successful in this customer service and new customer acquisition opening, you will have:

• Great customer service skills since you'll be meeting with members of the public (or potential customers) face-to-face however no sales experience is necessary
• A bubbly and friendly attitude towards work, life, the team and customers
• Be hard working and self motivated
• Be able to work well independently

No previous experience is required as we will provide full product training through both practical and theoretical workshops. However, knowledge of trivia, sports and usage of an iPad can speed up the learning process!

This is an excellent platform to develop in a business role. We are, therefore, seeking an individual that is ambitious and driven to exceed all sales expectations. All compensation is paid weekly and is based entirely on the individuals completed sales at the end of the financial week. Compensation involves uncapped earnings and bonuses, with average earnings of up to £250 to £450/week.

If you feel you have the personality to succeed, then forward a copy of your CV to La Dominion Acquisitions for Immediate consideration. The best individuals for this opportunity would be ideally over the age of 18 and looking to fulfil full time hours. This is a self employed opportunity.

We will be inviting the top applicants to spend a full, unearned day observing how we interact with customers on a face to face level in the London area before a final decision is reached. You’ll be observing rather than taking an active role in the sales process, which means. you will not be entitled to compensation. This helps us both make a more educated decision about your ability to represent our client.

Contact
Erica Wright
Posted
Reference
DOM:CCSR

Applied

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Customer Services Coordinator

Basic job
Recruiter
Candidate Source Ltd
Salary
From £13,000 to £15,000 per year
Location
Chelmsford
Job term
Permanent
Job hours
Full time

An exciting opportunity has arisen for a Customer Services Coordinator based in Chelmsford, Essex who is a dynamic, confident individual in this stand alone role within an extremely busy environment. As the Customer Services Coordinator you will be required to provide an efficient and professional service to their customers. You will ensure complete customer satisfaction and successful coordination of service within a busy office environment.

The company process well in excess of half a million pieces of linen weekly and employ over 250 staff at its production sites in Essex. They have been a major employer in the area for many years.

As a Customer Services Coordinator your duties will include:

• Contacting customers via telephone to obtain their daily orders and input these requests onto the in-house system for generating invoices.
• Printing delivery notes and bag labels correctly.
• Printing off barcodes when required.
• Managing your own workload, as well as assisting the rest of the team as required.
• Liaising with other teams to complete tasks fully and effectively.
• Maintaining a high level of communication across all teams.
• Ensuring that problems you can’t solve are escalated in a timely manner with full detail.

An ideal Customer Services Coordinator will hold the following skills and experiences:

• Word and Excel knowledge essential.
• Operating of a telephone system / switchboard would be advantageous, however full training will be given.

The working hours of this role are 40 hours per week on day shifts, working one Saturday in 3.

In return you will receive a salary of £13,000 to £15,000 per annum depending upon experience and reviewed annually also the following benefits: 29 days holiday (including bank holidays) and invitation to company Pension scheme after one year.

Please apply ASAP to be considered for this role. Please note that if you have not been contacted within 14 days your application for this position has been unsuccessful.

The company is committed to equal opportunities.





The first stage of the application process is to apply online.

Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.

Contact
Michelle Davies
Posted
Reference
20131323

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