Recruiter

TUI Specialist & Activity

Salary

Competitive

Location

Buckinghamshire

Job term

Permanent

Job hours

Full time

At A Glance Based in High Wycombe Company Overview World Challenge Expeditions are the world leaders in the provision of schools expeditions. Founded in 1987 WCE are not only the original expeditions company, but they created the expedition ‘blueprint’, a two year programme during which students work as a team to plan, organise and train for their trip of a lifetime. Each student is encouraged to personally raise the funds necessary to cover the costs of the 4 week trip, just as most expeditions rely on fundraising campaigns. WCE works with schools worldwide and has offices across Europe, Australasia, North America, SE Asia and the Middle East and GCC working with students and schools to deliver over 700 expeditions throughout 2013. Role Purpose To maximise the profit contribution for WCE (Globally), through the development of a compelling, high margin and well-orchestrated international expedition product portfolio. What You'll Be Doing Key Objectives To drive improvements at GP1 level across all markets. Through full visibility of costs and coordinating ‘best fit’ travel options, this person will be able to work with each market to define product portfolios and assess component costs, establish pricing methodologies and maximise yields. To establish a network of key market contacts across product, flights, in-country and sales to develop protocols and controls. Design a suite of KPI reports in order to manage yield thus presenting ‘real time’ margin visibility. WCE is a global business with sales led operations based in 5 continents. Through product consolidation, consistent and aggressive cost management it will be possible to improve efficiency thus improve margins whilst better serving the specific needs of each customer across a wide ranging markets. Key Accountabilities & Responsibilities This person will need to balance the demands of a broad range of external and internal customers through the coordination of internal product, operations and aviation teams to deliver outstanding, value for money expeditions. Hence S/He will need to: Product Portfolio Management - Following a full review of product across target markets refine the portfolio to focus on long term profitable growth whilst seeking synergies in order to focus the range of available product - Lead the market through the development of innovative and high quality products in order to anticipate the emerging needs of each market - Lead the on-going development and delivery of Expedition quotes across the UK/EUR/ME/SE ASIA ensuring all advertised facilities and services are delivered on time, within budget and to fulfil customer expectations. Margin & Yield management - Review all expedition direct component cost items (flights, In county, leaders) to maintain real time margin visibility by team and establish margin protection protocols - Directly oversee the flight component costs of all expeditions in association with the Flight Team (UK & Aus) - Once identified, ensure that capacity is maximised on high yielding expeditions Expedition Pricing - Take the lead on pricing discussions and margin management - Establish pricing calculators for each market and work with each head of sales to ensure accuracy and longevity of quotes Programme / Product Development - Using relevant customer insight and business knowledge, work alongside the Head of Plans to scope out initiatives for the development of new expedition product concepts - Be a champion of customer Insight and a key link to marketing and product teams, ensuring our products are promoted as effectively as possible and meet the needs of the in country sales teams. Budget Management & Planning - Oversee preparation of detailed annual budgets for all expedition products combining the main cost elements : Flights, In Country and Leaders - Ensure budgets are tightly managed, in line with commercial expectations Strategic involvement - Work with the Group MD and FD to ensure that the market development plans (income and expenditure) and medium term growth targets are considered in good time for the annual planning and budget process. - Work alongside market chiefs to identify clear KPIs for each market and help direct desired product sales mix in order to maximise GP1 - To call and chair regular pricing meetings for all products/programmes across the relevant markets and to ensure this is timed to coincide with the sales cycle - To work with other teams within the Education Division (e.g. Edwin Doran, Travelbound etc.) to identify lead schools with which to forge contractual agreements and SLAs. Staffing Responsibility - To manage the Flights team UK two Commercial Analysts What We're Looking For - Proven track record in a tour operator environment, to include pricing, yield management and product development responsibility - Highly numerate, an ability to order and interpret data as well as being an accomplished statistician hence comfortable with report design & development - Analytical and numerically strong. High degree of commercial awareness with the ability to drive strategic change whilst managing the detail - Experience of working in support of front line sales teams - Ability to work in cross functional teams - Strong commercial acumen - Solid understanding of customer insight and marketing techniques - Ability to influence and present at the highest levels. - Creative and Innovative thinker - Identification of high risk issues & aspects of product delivery which need correction - Preferably educated to Degree/HND in subjects such as business studies, mathematics, statistics or economics Person specification: - Love of the outdoors, travel and adventure - Energy, optimism and can-do attitude - Strong communicator who can interact with all stakeholders including senior management: A team player What We Can Offer - Competitive salary - Holiday entitlement of 25 days increasing with service to 28 days - Holiday concession purchase - Affinity reward scheme – online discounts on products & services - Late seat and accommodation offers - Childcare vouchers - Cycle to work scheme - In-flight discount of 20% - Foreign exchange discount at TUI retail outlets - Contributory Pension scheme - Career progression opportunities Job Division: Specialist & Activity Location: High Wycombe

Recruiter

Telligo

Salary

From £4.98 to £6.02 per hour

Location

United Kingdom

Job term

Temporary

Job hours

Full time

Telligo
Position: Language camp counsellor for children aged 8 to 18 Salary: Hourly wage from £4.98 to £6.02* Work period: mostly July and August, but positions are available all year long Location: UK Nationwide Camp/Activity Leader positions Who are we? Telligo is a French companyspecialised in organising themed camps for children aged 8 - 18 years. The camps we offer are mainly science camps, but we also feature English language camps during Easter, Fall and Summer breaks. The aim of these camps is to help the children gain confidence when they speak English, and we do so through a series of fun and relaxed workshops. Each camp has a fascinating theme (MI6 terrain Agents, English fashion, Summer Games 2012, Wizard’s School, etc.), in order to give the children a chance to rediscover learning English through their own passions. Find out more about us here: [contact details removed] > A fun summer job For language camps, a third of our camp counsellors are native English speakers. We are looking for energized and outgoing native English speakers, aged 18 +, who are keen to work with children and happy to be part of a young and dynamic international team. This job is a lot of fun, and a chance to gain a sense of responsibility through childcare. We offer a fixed term contract with minimum wage pay (8h/day)*, and adequate insurance. All of our French camp counsellors are fluent in English, so you will not be isolated from the rest of the team. Main duties/responsibilities On a typical day, each camp counsellor will manage two fun and interactive themed workshops in the morning. In the afternoon, the camp counsellors will organize a variety of entertaining activities such as games and excursions.  List of duties: -  Supervise children’s daily routine (wake-up, meals, showers, tidying up, bed-time, etc.) -  Organize and manage entertaining workshops in a supportive fashion so that the kids feel confident when participating and speaking -  Organize afternoon group activities (team games, visits, sport, etc.) -  Take part in the evening social sessions with the children Candidates will be required to work 8 hours a day, 6 days a week. We offer short-term contracts (but you can sign as many as you’d like) with minimum wage pay and adequate insurance cover. Food and accommodation is provided on camp. What profiles are we looking for? - Candidates must be 18 years old or older to apply - Candidates must be university students (or graduates) - Candidates must be native English speakers - A work experience with children is a plus but not mandatory - Attending a recruitment meeting in the UK (usually in Central London) is a requirement - Speaking French is not necessary Application and recruitment process -  Click on the apply button and send us your CV. - Attend a recruitment meeting in the UK (lasts two hours, most meetings take place in London or Manchester) - Find a camp administrator who want to hire you on his camp Successful candidates will take part in a two day training session in Paris (May/June). The costs of this training (room and board, and transportation) will be covered by Telligo.

Recruiter

Sunsail

Salary

Competitive

Location

United Kingdom

Job term

Contract

Job hours

Full time

 
About Us
Part of the TUI Travel Group, Sunsail has been perfecting the ideal sailing holiday for the last 35 years. We have a passion for sailing, and are looking for professional crews with the same enthusiasm and drive.
 
Having the most modern and largest fleet of yachts in the business allows us to offer a wide range of holiday choices in many destinations across the world including the Seychelles, Caribbean, and Australia. Clients can choose to bareboat with or without a skipper, or join one of our popular flotillas. These are the ultimate in social sailing, with the perfect balance between independent sailing and unobtrusive support.
 
We are currently recruiting for our Cruising Instructor/ Skipper positions available in Croatia for Summer 2013 ONLY. The reason for this is a work permit application process that takes place for all successful Skippers which needs to begin in October for all successful applicants.
 
The positions available in Croatia are for Cruising Instructors at our Kremik Base. There are full season (April to November) and 3 month positions available.
 
For all other Skipper/ Cruising Instructor positions in Greece, Turkey and Italy, please register your interest using reference MAY001.
 
About The Role
Providing professional Instruction to all levels whilst ensuring a safe sailing environment. All employees work as a team to offer a high level of customer service at all times.
 
Your main duties will centre around the yachts, the base and ports of call. Working hours vary and you must be flexible to cover operational requirements.
In this fulfilling and exciting role you will be required to be responsible for and undertake the following duties:
Deliver RYA courses to the highest standard complying with the RYA regulations
Deliver Company specific courses as per standards, polices and procedures
Liaise with Chief Yacht master Instructor any maintenance requirements or damage
Be responsible for the over all cleaning and set up of the yachts
Ensure correct paperwork is completed as per local laws and regulations
Run effective rescue boat cover
Running of weekly Yacht Races and mini-flotillas
When on duty maintain a lookout over the whole sailing area
Provide excellent customer service at all time
Carry out transfer day duties, such as representing the company at the airport
Carry out other duties within your ability as requested by your line manager
You will be required to be flexible in your job role and may be required to move between different resorts or departments according to operational needs.
 
About You
RYA Yachtmaster Offshore with Commercial Endorsement
RYA Cruising Instructor
Powerboat level 2 (desirable)Safety Boat Drivers certificate (desirable)
Knowledge of health & safety legislation
Ability to work as a reliable member of the team
Highly motivated individual
Good communication skills- oral and written
Excellent customer service skills
First Aid certificate
 
About Time You Joined Us
Benefits
Shared accommodation during their contracted period
Paid Holiday
Return flights to the UK Medical, accident and third party insurance provided during employment
Full uniform provided for all staff Use of Equipment
All staff are entitled to discount holidays for friends and family during their employment
 
Job Division: Specialist & Activity
 
Location: Croatia - Kremik Yacht Base

Recruiter

Sunsail

Salary

Competitive

Location

Greece

Job term

Contract

Job hours

Full time

 
About us
 
Part of the TUI Travel Group, Sunsail has been perfecting the ideal sailing holiday since 1976.
 
Sailing is like the way of life for Sunsail. Sunsail Club Vounaki offers something for everyone both on and off the water and is the perfect family holiday escape, especially for those looking to learn something new. We are passionate about watersports and offer a wide range of water-based activities for all guests, including dinghy sailing and qualifications, waterskiing, windsurfing and kayaking. Our Kid’s Clubs cater for all ages from 4 months to 17 year olds, and our shorebased activities include tennis courts, fitness studio and mountain biking.
 
Our season starts in April and ends in November. However, we are happy to accept applications for our reserve list from candidates who will become available during the season.
 
About the role
- To assist in providing all meals (breakfast, lunch, dinner and bar snacks)
- Ensure high standards of preparation, presentation and quality of food.
- Assistance with the service of the daily set menu.
- To take food samples of all high risk food in accordance with HACCP regulations and maintain records.
- To undertake a daily kitchen-cleaning schedule and to assist in washing up as required.
- To ensure high levels of hygiene and cleanliness in the kitchen at all times
- To be aware of stock levels and to assist in compiling orders as required
- To receive deliveries of food ensuring it is checked, stored away correctly and rotated effectively in accordance with HACCP regulations
- To work in the restaurant serving on buffets, breakfasts and other occasions as required.
- To assist in providing special dietary requirements according to the needs of your guests
 
About you
Essential:
Previous chef experience
Passion for cooking and desire to produce high quality food
Be able to work under pressure
Excellent customer service skills
Knowledge of health & safety legislation
Ability to work as a reliable member of the team as well working as an individual
Highly motivated individual
Good communication skills - oral and written
 
Qualifications:
City & Guilds 901 & 902 or equivalent Food Hygiene Certificate First Aid certificate
 
About time you joined us­
Package Includes:
 
- All meals are provided
- Shared accommodation
- Return flights from the UK
- Paid Holiday
- End of season bonus
- Medical, accident and third party insurance
- Uniform
- Use of equipment
- Staff training scheme
- Friends and family discounted holidays
- Bar discount
 
Job Division: Specialist & Activity
Location: Greece - Club Vounaki

Recruiter

Travel Bound

Salary

Competitive

Location

United Kingdom

Job term

Contract

Job hours

Full time

Activity Instructor 2013

At a Glance
www.travelbound.co.uk
Do you want to spend a summer enjoying the beautiful region of Normandy, France? TravelBound are a leading school tours and education travel company, part of the TUI Travel Group, providing school trips to destinations worldwide.
Travelbound is much more than just a job, it's a lifestyle. Working as part of our team at the Chateau du Molay will give you a chance to meet like-minded people and develop yourself in an exciting and growing company, not to mention spending a summer season in the beautiful region of Normandy and developing your French language skills.
The Chateau is surrounded by 38 acres of land and is located near the village of Molay Littry. The Chateau has 40 bedrooms (sleeps up to 200 people) with meeting rooms, library, games room, lounge area and bar. There is an outdoor heated swimming pool (open from May), a tennis court, and a football and rugby pitch. The grounds of the Chateau are also used for adventure activities such as Bivi building and Archery.

Main Duties


Care, maintenance and cleaning of pool, and surrounding areas.
Care, maintenance and cleaning of all other sports equipment.
Lifeguarding (if qualified) whilst the pool is in use, to ensure the safety of all clients. · Ensure safety notices are displayed and adhered to.
Organising, implementing and supervision of sports tournaments and outdoor activities
Organising and implementing an indoor entertainment programme to include quiz evening, disco and Karaoke with your fellow sports and activities rep/GA’s. · To assist with housekeeping duties if required.
To assist with Bar duties if required · To plan for current and future development of the grounds with regard to sporting activities.
Play an active role in the maintenance of the Tennis court, Full size Grade A Football/Rugby pitch, Activities area, Archery and help referee of coach sessions.
Any other duties as directed by the Chateau Manager.


What we are looking for


British/European passport
UK/Irish bank account, and Tax or National Insurance number
Ability to work both independently and as part of a team
Passion for working with children
You must have relevent experience working as an Activity Instructor
Additional Outdoor Activity qualifications are desireable
Conversational French is essential


What we can offer you


Competitive salary
All meals & Accommodation
Travel to and from France
Seasonal contract for up to 9 months
In house training
All year round working opportunities both overseas and in the UK
1.5 days off per week
Friends and family discounts

Recruiter

Travel Bound

Salary

Competitive

Location

France

Job term

Contract

Job hours

Full time

Positons in the beautiful region of Normandy, France.  Apply now!
At A Glance
www.travelbound.co.uk
Do you want to spend a summer enjoying the beautiful region of Normandy, France? TravelBound are a leading school tours and education travel company, part of the TUI Travel Group, providing school trips to destinations worldwide.
Travelbound is much more than just a job, it's a lifestyle. Working as part of our team at the Chateau du Molay will give you a chance to meet like-minded people and develop yourself in an exciting and growing company, not to mention spending a summer season in the beautiful region of Normandy and developing your French language skills.
The Chateau is surrounded by 38 acres of land and is located near the village of Molay Littry. The Chateau has 40 bedrooms (sleeps up to 200 people) with meeting rooms, library, games room, lounge area and bar. There is an outdoor heated swimming pool (open from May), a tennis court, and a football and rugby pitch. The grounds of the Chateau are also used for adventure activities such as Bivi building and Archery.

What You'll Be Doing


To assist in the profitable day-to-day running of the hotel, ensuring company standards are adhered to. Deputising in the absence of the manager.
Manage smooth operation of restaurant service with an upfront approach.
Liaise with head office and colleagues to ensure accurate, up to date information is held in the resort.
Ensure good communication links between yourself and your staff.
To carry out effective personnel management with regard to staff training, staff communication, implementation of rotas, tasks and duties.
To supervise work carried out by staff and necessary corrective action.
To manage staff welfare i.e. accommodation, meals, payroll information.
To maximise revenue in all areas of the hotel including restaurant, bar and activity sectors.
Monitor weekly returns of income and expenditure.
Cash control and ensure the safe handling of all monies taken on behalf of the Company, including Banking.
To provide a comprehensive information facility for all school groups through, Welcome Packs, Welcome Get Together, Information Boards and Books, guiding activities to enhance customer satisfaction and achieve service targets.
Carry out an informative and entertaining welcome meeting upon guest’s arrival.
Organisation of the excursion programme ensuring all trips are coordinated effectively with local suppliers.
To provide and participate in a varied daytime and evening entertainment programme for all groups.
To provide information/reports required by the General Manager accurately, efficiently and within the required timescales in order to ensure information is communicated to the appropriate departments.
Help conduct monthly staff appraisals.
Any other duties requested by the Chateau Manager.


What Were Looking For


Strong Customer Service skills
Supervisory experience, ideally within the hospitality sector
Experience of working with large groups of children
Conversational/fluent French


What We Can Offer You


Competitive salary 
All meals & Accommodation
Travel to and from France
Seasonal contract for up to 9 months
In house training
All year round working opportunities both overseas and in the UK
1.5 days off per week
Friends and family discounts

Recruiter

Sunsail

Salary

Competitive

Location

United Kingdom

Job term

Permanent

Job hours

Full time

Cruising Instructor / Skipper positions available for 2013 at our base in Kremik, Croatia! Apply now!  About Us Part of the TUI Travel Group, Sunsail has been perfecting the ideal sailing holiday for the last 35 years. We have a passion for sailing, and are looking for professional crews with the same enthusiasm and drive. Having the most modern and largest fleet of yachts in the business allows us to offer a wide range of holiday choices in many destinations across the world including the Seychelles, Caribbean, and Australia. Clients can choose to bareboat with or without a skipper, or join one of our popular flotillas. These are the ultimate in social sailing, with the perfect balance between independent sailing and unobtrusive support.   We are currently recruiting for our Cruising Instructor/ Skipper positions available in Croatia for Summer 2013 ONLY. The reason for this is a work permit application process that takes place for all successful Skippers which needs to begin in October for all successful applicants. The positions available in Croatia are for Cruising Instructors at our Kremik Base. There are full season (April to November) and 3 month positions available. For all other Skipper/ Cruising Instructor positions in Greece, Turkey and Italy, please register your interest using reference MAY001. About The Role Providing professional Instruction to all levels whilst ensuring a safe sailing environment. All employees work as a team to offer a high level of customer service at all times. Your main duties will centre around the yachts, the base and ports of call. Working hours vary and you must be flexible to cover operational requirements. In this fulfilling and exciting role you will be required to be responsible for and undertake the following duties:

Deliver RYA courses to the highest standard complying with the RYA regulations
Deliver Company specific courses as per standards, polices and procedures
Liaise with Chief Yachtmaster Instructor any maintenance requirements or damage
Be responsible for the over all cleaning and set up of the yachts
Ensure correct paperwork is completed as per local laws and regulations
Run effective rescue boat cover
Running of weekly Yacht Races and mini-flotillas
When on duty maintain a lookout over the whole sailing area
Provide excellent customer service at all time
Carry out transfer day duties, such as representing the company at the airport
Carry out other duties within your ability as requested by your line manager
You will be required to be flexible in your job role and may be required to move between different resorts or departments according to operational needs. About You

RYA Yachtmaster Offshore with Commercial Endorsement
RYA Cruising Instructor
Powerboat level 2 (desirable)
Safety Boat Drivers certificate (desirable)
Knowledge of health & safety legislation
Ability to work as a reliable member of the team
Highly motivated individual
Good communication skills- oral and written
Excellent customer service skills
First Aid certificate
About Time You Joined Us Benefits

Shared accommodation during their contracted period
Paid Holiday
Return flights to the UK
Medical, accident and third party insurance provided during employment
Full uniform provided for all staff
Use of Equipment
All staff are entitled to discount holidays for friends and family during their employment



More Info... 

Recruiter

TUI Overseas

Salary

Competitive

Location

Europe

Job term

Contract

Job hours

Full time

Youth Representative - Summer 2013

Our overseas Youth Representatives are outgoing, entertaining, bursting with enthusiasm and have plenty of stamina.  Working hard day and night and living on adrenaline they are a hit with our liveliest customers in the business.  
What You'll Be Doing
You will make our customers feel special through the delivery of exceptional customer service and the promotion of company excursions and products that will add value to the customer's holiday experience.
With the ability to think on your feet and a fun, yet responsible attitude, you will be a natural leader who can be both tactful and diplomatic, but most of all be the customer's best mate whilst they are on holiday.
You will investigate and implement new and creative ideas in order to generate income and improve service, leading the way in the youth market.
What We're Looking For
- Demonstrable customer service experience working with a diverse range of customer profiles. 
- Excellent interpersonal skills with an enthusiastic and positive manner.
- Resilient and flexible approach with the ability to adapt to any situation
- Confident communicator on an individual and group basis.
- Experience of working to target based sales 
- Confident and outgoing personality with ability to entertain large groups (without alcohol)
- Ability to thrive in a team environment 
- Previous entertainment experience desirable
- Holder of a British/EU passport UK/Irish bank account, and Tax or National Insurance number
- Resident in the UK/Ireland for a minimum of the last two years
- Educated to a minimum standard GCSE or equivalent in Maths
- Aged over 18 years due to critical business reasons whilst working overseas eg. local law requirements
What We Can Offer You
- Competitive salary 
- Potential all year round working opportunities both overseas and in the UK Excellent career prospects 
- Initial 6 month contract 
- Full induction and further in-resort training 
-  Free company accommodation and reasonable utility bills covered. 
-  Free flights to and from resort, from a UK airport. 
- 1.5 days off per week 
- Holiday concessions after 12 months worked 
- Free emergency medical, accident & personal belongings insurance 
- Uniform 
- Recommend-a-friend bonus 
- Employee discount scheme with access to discounts from a selection of retailers 
- Company pension scheme