Recruiter

Sunsail

Salary

Competitive

Location

United Kingdom

Job term

Permanent

Job hours

Part time

Waterski Instructor
LOCATION: Greece - Club Vounaki

Part of the TUI Travel Group, Sunsail has been perfecting the ideal sailing holiday since 1976.
Sailing is like the way of life for Sunsail. Sunsail Club Vounaki offers something for everyone both on and off the water and is the perfect family holiday escape, especially for those looking to learn something new.  We are passionate about watersports and offer a wide range of water-based activities for all guests, including dinghy sailing and qualifications, waterskiing, windsurfing and kayaking. Our Kid’s Clubs cater for all ages from 4 months to 17 year olds, and our shorebased activities include tennis courts, fitness studio and mountain biking.
Our season starts in April and ends in November. You will need to be available for the full season. However we are happy to accept applications for our reserve list from candidates who will become available during the season.
About the Role
As a Waterski/Wakeboard Instructor you will work alongside a small team to offer formal and informal instruction to all ages and abilities. As part of the Watersports team you will also be required to assist in the daily running of the beach including rigging and de-rigging of craft and safety duties when necessary. 
About You
Requirements: 
BWSF Waterski/Wakeboard Instructor BWSF Ski Boat Driver Award Valid First Aid certificate. Experience in teaching waterskiing/wakeboarding to all ages and abilities Customer Service Skills 
About time you joined us?
Package Includes:
·         All meals are provided
·         Shared accommodation
·         Return flights from the UK
·         Paid Holiday
·         End of season bonus
·         Medical, accident and third party insurance 
·         Uniform
·         Use of equipment
·         Staff training scheme
·         Friends and family discounted holidays
·         Bar discount

Recruiter

Sunsail

Salary

From £5,200 to £5,200 per year

Location

United Kingdom

Job term

Permanent

Job hours

Full time

Waterfront Manager 2013
LOCATION: Greece - Club Vounaki

Part of the TUI Travel Group, Sunsail has been perfecting the ideal sailing holiday since 1976.
Sailing is like the way of life for Sunsail. Sunsail Club Vounaki offers something for everyone both on and off the water and is the perfect family holiday escape, especially for those looking to learn something new.  We are passionate about watersports and offer a wide range of water-based activities for all guests, including dinghy sailing and qualifications, waterskiing, windsurfing and kayaking. Our Kid’s Clubs cater for all ages from 4 months to 17 year olds, and our shorebased activities include Tennis courts, fitness Studio and Mountain Biking.
Our season starts in April and ends in November. We have only full season positions available, however we are happy to accept applications for our reserve list from candidates who will become available during the season.
Role
Management of a safe beach operation. To include staff management, revenue generation, delivery of Sunsail and RYA courses, uphold company standards. Ensure boat maintenance is carried out in a timely manner. Ensuring that customer service is delivered to the highest levels at all times.
About You
Essential:
- Previous seasons Instructing at various levels
- Previous seasons as Senior Instructor
- Previously managed a team of 15 staff or more for 2 years
- Computer literate, in all MS Office Applications, must be able to use MS Excel
- Extensive knowledge and ability to sailing and maintain various boats windsurf kit.
- Ability to work as a reliable member of the team
- Highly motivated individual
- Competent swimmer
- Excellent customer service skills
- Suitable CRB check 
Qualifications
- RYA Senior Instructors or Senior Windsurf Instructors Qualification
- RYA Powerboat Instructor Qualification
- RYA Safety Boat Drivers certificate
- Valid driving licence with no penalty points
- Valid First Aid certificate
Package
Package Includes:
·         All meals are provided
·         Shared accommodation
·         Return flights from the UK
·         Paid Holiday
·         End of Season Bonus
·         Medical, accident and third party insurance 
·         Uniform
·         Use of equipment
·         Staff training scheme
·         Friends and family discounted holidays
·         Bar discount

Recruiter

Sunsail

Salary

From £4,420 to £4,420 per year

Location

United Kingdom

Job term

Contract

Job hours

Part time

Activities Assistant 2013
LOCATION: Greece - Club Vounaki
Part of the TUI Travel Group, Sunsail has been perfecting the ideal sailing holiday since 1976.
Sailing is like the way of life for Sunsail. Sunsail Club Vounaki offers something for everyone both on and off the water and is the perfect family holiday escape, especially for those looking to learn something new.  We are passionate about watersports and offer a wide range of water-based activities for all guests, including dinghy sailing and qualifications, waterskiing, windsurfing and kayaking. Our Kid’s Clubs cater for all ages from 4 months to 17 year olds, and our shorebased activities include tennis courts, fitness studio and mountain biking.
Our season starts in April and ends in November. You will need to be available for the full season. However we are happy to accept applications for our reserve list from candidates who will become available during the season.
About the role
As an Activities Assistant you will be assisting in running the Kid's Club and evening care programme. Providing care, safety and entertainment for children ranging from 5 -1 7 years. Work as a team to offer a high level of customer service at all times. In this exciting and fulfilling role you will be responsible for: 
Ensuring the safety of all children involved in kids club activities Responsible for headcounts and continuous supervision of children throughout the day including meal times. Carry out beach duties when not running kids activities, including rigging and de-rigging of boats and launch and recovery of all boats. Assisting Watersports Instructors with the Kids Sailing Scheme. Attend staff meetings and de-briefs daily. Responsible for signing in and out sheets for the group you look after. Work under supervision in the nursery with the 2 to 4 year olds when required. Ensure that the Kid’s Club areas are left clean and tidy Follow all Kid’s Club Operating standards when carrying out duties Provide supervision during Video Club and evening entertainment for children. Carryout baby-sitting and evening care duties. Contribute fully to the overall running of the club, by involvement with quizzes, weekly prize giving and joining guests for evening half-board meals. Provide excellent customer service at all times Carry out transfer day duties, such as representing the company at the airport Carry out other duties within your ability as requested by your line manager. You will be required to be flexible in your job role and may be required to move between different resorts or departments according to operational needs.
About you
Requirements:
Level 2 RYA sailing First Aid certificate Experience caring and participating in activities with 5 - 17 year olds Knowledge of health and safety legislation Ability to work as a reliable member of the team Highly motivated individual Competent swimmer Good communication skills - oral and written Excellent customer service skills Suitable CRB check
About time you joined us?
Package Includes:
·         All meals are provided
·         Shared accommodation
·         Return flights from the UK
·         Paid Holiday
·         End of season bonus
·         Medical, accident and third party insurance 
·         Uniform
·         Use of equipment
·         Staff training scheme
·         Friends and family discounted holidays
·         Bar discount

Recruiter

Sunsail

Salary

From £10,000 to £60,000 per year

Location

United Kingdom

Job term

Contract

Job hours

Part time

LOCATION: Greece - Club Vounaki
Part of the TUI Travel Group, Sunsail has been perfecting the ideal sailing holiday since 1976.
Sailing is like the way of life for Sunsail. Sunsail Club Vounaki offers something for everyone both on and off the water and is the perfect family holiday escape, especially for those looking to learn something new.  We are passionate about watersports and offer a wide range of water-based activities for all guests, including dinghy sailing and qualifications, waterskiing, windsurfing and kayaking. Our Kid’s Clubs cater for all ages from 4 months to 17 year olds, and our shorebased activities include tennis courts, fitness studio and mountain biking.
Our season starts in April and ends in November. You will need to be available for the full season. However we are happy to accept applications for our reserve list from candidates who will become available during the season.
About the role
As a Lifeguard/Activities Assistant you will ensure a safe swimming environment and assist in the running of the Kid's clubs and evening care programme. Providing care, safety and entertainment for children ranging from 5 -1 7 years. 
In this exciting and fulfilling dual role you will be responsible for:
Maintaining a safe environment around the poolside and Supervise both children and adults whilst acting as Lifeguard. When working as an Activities Assistant as part of the Kid's Club you will ensure the safety of all children involved in kids club activities. You will be responsible for headcounts and continuous supervision of children throughout the day including during lunch and evening activities. You will also carry out beach duties when not running kids activities, including rigging and de-rigging of boats and launch and recovery of all boats. 
About you
Requirments:
NPLQ/NARS/RLSS qualification First Aid certificate RYA level 2 sailing Experience caring and participating in activities with 5 - 17 year olds Previous experience of life guarding Knowledge of health and safety legislation Ability to work as a reliable member of the team Highly motivated individual Competent swimmer Good communication skills - oral and written Excellent customer service skills Suitable CRB check
About time you joined us?
Package Includes:
·         All meals are provided
·         Shared accommodation
·         Return flights from the UK
·         Paid Holiday
·         End of season bonus
·         Medical, accident and third party insurance 
·         Uniform
·         Use of equipment
·         Staff training scheme
·         Friends and family discounted holidays
·         Bar discount

Recruiter

TUI Overseas

Salary

Competitive

Location

United Kingdom

Job term

Permanent

Job hours

Full time

         At a Glance
Thomson and First Choice are leading the way in family holidays, with more Kids Clubs than any other international leisure travel company. Our overseas based childcare teams ensure that families travelling with children have the best holiday experience by delivering an exceptional and varied programme of activities for groups ranging from 0-11 years.

What You'll Be Doing

You will make our younger customers feel special by ensuring that they have a fun and memorable holiday experience, delivering a varied and stimulating activity programme, which is creative, innovative and in a safe environment. 
You will tailor the delivery of activities to the individuals attending each session, by building a rapport with the whole family, ensuring that the needs of every child and family are met and that the childcare offering adds value to the holiday experience.
You will share your knowledge with customers promoting products and services at welcome meetings.  Additional duties may include providing information on airport transfers and excursions as required.
What We're Looking For


Excellent interpersonal skills with an enthusiastic manner and ability to communicate well with children.
Relevant experience working with groups of children. 
Childcare Qualifications NVQ Level 2 or equivalent essential.
Childcare Qualifications NVQ Level 3 or equivalent essential for working with crèche age group.
Ability to thrive in a team environment.
Resilient and flexible approach with the ability to respond to customer and company needs.
Holder of a British/EU passport.
UK/Irish bank account, and Tax or National Insurance number.
Resident in the UK/Ireland for a minimum of the last two years.
Aged 18 years or over due to critical business reasons whilst working overseas eg. local law requirements.
Hold a valid Paediatric First Aid Certificate.


What We Can Offer You


Competitive salary
Potential all year round working opportunities both overseas and in the UK
Excellent career prospects
Initial 6 month contract
Full induction and further in-resort training
Free company accommodation and reasonable utility bills covered
Free flights to and from resort, from a UK airport
1.5 days off per week
Holiday concessions after 12 months worked
Free emergency medical, accident & personal belongings insurance
Uniform
Recommend-a-friend bonus
Employee discount scheme with access to discounts from a selection of retailers
Company pension scheme

Recruiter

TUI Specialist & Activity

Salary

Competitive

Location

Crawley

Job term

Permanent

Job hours

Full time

At A Glance
 
Based in Surbiton or Crawley
 
The UX Researcher role is to understand our customers better than they understand themselves. The UX Researcher will be involved in a range of multi-channel projects and activity with a specific focus for online e-commerce. They will be involved in all brands within Specialist Holidays Group and responsible for providing the wider team with customer insights to steer future developments.
 
Online channels are strategically critical routes to market and the UX Research team within the MCS division plays an important role in understanding customer requirements, providing design recommendation, and giving strategic insight across the business to deliver measurable success.
What You'll Be Doing
 
1. Overall activities
- Help estimate UX research timescales for projects and ensure that research tasks are completed on time.
- Troubleshoot and provide appropriate solutions if and when problems occur.
- Maintain a highly organised level of working standard
- Assist in producing/maintaining personas for each brand, reflecting their respective audiences
 
2. Formative research
- Facilitate workshops and focus groups for understanding customer needs and testing concepts.
- Carry out depth interviews
- Conduct surveys and analyse results
- Conduct secondary research to compliment primary work
- Keep up to date on wider behavioural trends, not limited to web site usage
- Present findings and insights to the wider team and business stakeholders
 
3. Testing
- Work with Web Analysts to gain a complete picture of customer behaviour and identify areas of weakness
- Define tasks, write scripts, and moderate usability testing. Carry out remote testing where appropriate
- Debrief the team with objective and actionable points
- Recommend and prioritise areas of focus
 
4. Design support
- Work with UX Designers to develop mental models and map out customer journeys
- Contribute to the brainstorming and idea generation around tackling UX weaknesses
- Understanding of design practices and UX
 
5. Benchmarking
- Stay current with UX best practices and methodologies.
- Regularly monitor developments in e-Commerce, web interactivity and competitor websites and recommend enhancements to TUI Travel’s Web Platform
- Regularly review what competitors are offering and how they tackle similar issues
- Build your own knowledge of latest web technologies and user centred design through online and offline reading, attending events and sharing knowledge with the other web teams around the business
 
6. Key relationships
- UX Research Lead
- Head of UX
- UX team
- Web Analysts
What We're Looking For
- 2+ years solid, demonstrable experience of applying human factors methodologies
- Bachelor’s degree or higher in Human Factors, ergonomics, cognitive psychology, usability, anthropology, design or equivalent field
- A demonstrated understanding of both qualitative and quantitative methods is preferable
- Excellent observation skills and attention to detail
- Exceptional written and oral communications skills; an ability to analyse results and provide a quick turnaround giving relevant feedback to UX team within an Agile framework
- Experience in testing for other digital channels (e.g. mobile, iTV, kiosks beneficial)
- Autonomous; someone with an ability to work well independently as well as within groups
 
What We Can Offer
- Competitive salary
- Holiday entitlement of 25 days increasing with service to 28 days
- Holiday concession purchase
- Affinity reward scheme – online discounts on products & services
- Late seat and accommodation offers
- Childcare vouchers
- Cycle to work scheme
- In-flight discount of 20%
- Foreign exchange discount at TUI retail outlets
- Contributory Pension scheme
- Career progression opportunities
 
Job Division: Specialist & Activity
Location: Crawley Offices
 

Recruiter

TUI Specialist & Activity

Salary

Competitive

Location

Crawley

Job term

Permanent

Job hours

Full time

At A Glance
 
Based in Surbiton or Crawley
 
The UX Researcher role is to understand our customers better than they understand themselves. The UX Researcher will be involved in a range of multi-channel projects and activity with a specific focus for online e-commerce. They will be involved in all brands within Specialist Holidays Group and responsible for providing the wider team with customer insights to steer future developments.
 
Online channels are strategically critical routes to market and the UX Research team within the MCS division plays an important role in understanding customer requirements, providing design recommendation, and giving strategic insight across the business to deliver measurable success.
What You'll Be Doing
 
1. Overall activities
- Help estimate UX research timescales for projects and ensure that research tasks are completed on time.
- Troubleshoot and provide appropriate solutions if and when problems occur.
- Maintain a highly organised level of working standard
- Assist in producing/maintaining personas for each brand, reflecting their respective audiences
 
2. Formative research
- Facilitate workshops and focus groups for understanding customer needs and testing concepts.
- Carry out depth interviews
- Conduct surveys and analyse results
- Conduct secondary research to compliment primary work
- Keep up to date on wider behavioural trends, not limited to web site usage
- Present findings and insights to the wider team and business stakeholders
 
3. Testing
- Work with Web Analysts to gain a complete picture of customer behaviour and identify areas of weakness
- Define tasks, write scripts, and moderate usability testing. Carry out remote testing where appropriate
- Debrief the team with objective and actionable points
- Recommend and prioritise areas of focus
 
4. Design support
- Work with UX Designers to develop mental models and map out customer journeys
- Contribute to the brainstorming and idea generation around tackling UX weaknesses
- Understanding of design practices and UX
 
5. Benchmarking
- Stay current with UX best practices and methodologies.
- Regularly monitor developments in e-Commerce, web interactivity and competitor websites and recommend enhancements to TUI Travel’s Web Platform
- Regularly review what competitors are offering and how they tackle similar issues
- Build your own knowledge of latest web technologies and user centred design through online and offline reading, attending events and sharing knowledge with the other web teams around the business
 
6. Key relationships
- UX Research Lead
- Head of UX
- UX team
- Web Analysts
What We're Looking For
- 2+ years solid, demonstrable experience of applying human factors methodologies
- Bachelor’s degree or higher in Human Factors, ergonomics, cognitive psychology, usability, anthropology, design or equivalent field
- A demonstrated understanding of both qualitative and quantitative methods is preferable
- Excellent observation skills and attention to detail
- Exceptional written and oral communications skills; an ability to analyse results and provide a quick turnaround giving relevant feedback to UX team within an Agile framework
- Experience in testing for other digital channels (e.g. mobile, iTV, kiosks beneficial)
- Autonomous; someone with an ability to work well independently as well as within groups
 
What We Can Offer
- Competitive salary
- Holiday entitlement of 25 days increasing with service to 28 days
- Holiday concession purchase
- Affinity reward scheme – online discounts on products & services
- Late seat and accommodation offers
- Childcare vouchers
- Cycle to work scheme
- In-flight discount of 20%
- Foreign exchange discount at TUI retail outlets
- Contributory Pension scheme
- Career progression opportunities
 
Job Division: Specialist & Activity
Location: Crawley Offices
 

Recruiter

JCA

Salary

Competitive

Location

Portsmouth

Job term

Permanent

Job hours

Full time

At A Glance Based in Port Solent JCA is one of the fastest growing providers of school residential activity holidays.  We are proud of our reputation for providing thousands of children every year with an unforgettable experience which promotes safety, personal development and of course, fun! With 10 centres in the UK, our holidays provide great value and quality and can be tailor-made to suit each group’s requirements. Schools Advisors play a key role in future growth and the individual will be responsible for a specific region of the UK and will be expected to generate new business through direct sales and building new business avenues. What You'll Be Doing To actively sell and recommend with confidence all JCA centers to schools and groups within a targeted environment. Working within a specialist team, part of a small modern call centre, team members are managing all customer enquiries for new and repeat bookings and proactively managing sales leads from customers and business via E-sale methods generated from the website to achieve targets and KPI’s. The role will include: - Selling a wide range of activity holidays to schools and groups specifically concentrating on new business, achieving a minimum outbound call target of 60 calls per day. - Handling all aspects of a booking to provide a seamless, personalised service. - Establish client contacts over the telephone, via email with a view to converting enquiries to sales and initiate follow up procedures within guidelines of the sales process inline with KPI’s. - Using and updating the database to maintain and increase business within your specified area. - Answer queries from clients concerning any aspect of our products prior to booking where necessary. - Follow up all enquiries on a daily basis. - Proactive sales approach to generate bookings. - Complete sales and update reservations system with all data required. - Inform clients of all relevant information prior to booking. - Agree all costings with the client at time of booking. - Achieve & exceed all Key Performance Indicators as communicated by the Sales Manager inline with business objectives. - Manage and achieve the service levels required in accordance with the sales process. - Establish repeat business to aid your personal achievements within the team. - The ability to deliver the very best in sales and customer service. What We're Looking For - Previous experience working within a target based sales environment - The ability and confidence to make a targeted number of daily ‘cold’ calls - Demonstrate the ability to sell products over the phone directly to party leaders from both inbound and outbound calls - The desire to achieve and exceed –self motivator.    - Excellent administrational and communication skills – both written and oral. - A pleasant telephone manner. - Ability to work to and achieve targets. - Ability to work on own initiative and as part of a team in a business critical highly pressurised environment. - Outgoing, lively personality with enthusiasm to succeed. - Knowledge of Microsoft packages. - Ability to work additional hours when required. Hours of Work The Sales Office is open between 08:00 and 17:30 Monday to Friday. This role is full time, however flexibility around school term times/hours is available for the right candidate. What We Can Offer - Competitive salary - Holiday entitlement of 25 days increasing with service to 28 days - Holiday concession purchase - Affinity reward scheme – online discounts on products & services - Late seat and accommodation offers - Childcare vouchers - Cycle to work scheme - In-flight discount of 20% - Foreign exchange discount at TUI retail outlets - Contributory Pension scheme - Career progression opportunities Job Division: Specialist & Activity Location: Port Solent

Recruiter

JCA

Salary

Competitive

Location

Shropshire

Job term

Contract

Job hours

Full time

At A Glance
 
Based at Condover Hall in Shrewsbury, Shropshire.
 
Part of the TUI Travel Group, JCA is one of the fastest growing providers of school residential and day activity centres, predominantly to primary schools. Operating a total of 7 centres across the UK, the centres provide a great value proposition to schools, and can be tailored to individual requirements.
 
The business has recently invested in a multi million-pound development and have successfully enhanced the existing facilities of Condover Hall. This exceptional centre and location is the flagship site to deliver an unforgettable learning experience to both students and teachers alike.
 
The Catering Assistant position is the perfect way to initiate your career in the catering industry. JCA will offer you a unique experience enabling you to develop your cookery skills while you gain an NVQ. The purpose of this role is to assist the Head Chef in the preparation and service of food, maintaining high levels of hygiene, safety and cleanliness in the kitchen.
 
What You'll Be Doing
 
- To assist in providing all meals in accordance with company guidelines.
- Ensure high standards of preparation, presentation and quality of food.
- To take food samples of all high risk food in accordance with HACCP regulations and maintain records.
- Serving food from our canteen bays
- To undertake a daily kitchen-cleaning schedule and to assist in washing up as required.
- To ensure high levels of hygiene and cleanliness in the kitchen at all times, according to local regulations.
- Be aware of stock levels and to assist in compiling orders as required
- To receive deliveries of food ensuring it is checked, stored away correctly and rotated effectively in accordance with HACCP regulations
- To assist in providing special dietary requirements according to the needs of your guests.
- To assist in the provision of a balanced menu for staff daily
 
What We're Looking for
 
- Ability to work with children and young people
- Team player
- Interested in Catering
- Assertive, focused and helpful manner
 
What We Can Offer
 
- Seasonal Contract
- NVQ Level 2 Apprenticeship in Hospitality
- Live-in Position
- Competitive Salary Package
- Opportunity to gain further experience working within the TUI Travel PLC Activity Sector
 
Job Division: Specialist & Activity
Location: Condover Hall, Shrewsbury