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Staff Nurse - Hartlepool

Standard job
Recruiter
JOBG8
Salary
From £25 to £30 per hour
Location
United Kingdom, North East England, England
Job term
Temporary
Job hours
Full time

Your World Healthcare is currently recruiting Nurses who poses experience of caring for Adult patients. We are currently working extensively with an acute NHS Trust Hartlepool and therefore we have a healthy selection of employment contracts available. Successful candidates must demonstrate competence in caring for adult patients; you must reside within the UK and poses a minimum of twelve months recent UK clinical experience. You must have the ability to adapt to different hospital environments, be self-motivated, use your own initiative and be able to make on the spot lifesaving decisions. You must also be able to work within stressful environments and respond effectively to challenging situations. In exchange for your skill set and commitment to our service you will not only receive all of the necessary recruitment support whilst working for Your World Healthcare but you will also enjoy a full range of benefits, including : Free mobile phone with �1,200 per year of free calls to all UK landlines and mobiles* Fantastic rates of pay Dedicated one-to-one recruitment consultant Weekly, fortnightly or monthly pay Fast track registration and free mandatory training 24/7, 365 days per year telephone and email service To apply for this position please submit your CV by clicking on the 'Apply Now' button below or call Chris Osbourne on for a detailed discussion.

Contact
Your World Healthcare
Posted
Reference
JAY60

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Registered Medical Practitioner

Standard job
Recruiter
JOBG8
Salary
From £54,600 to £54,600 per year
Location
United Kingdom, England, North East England
Job term
Permanent
Job hours
Full time

Registered Medical Practitioner 54,600 We are recruiting an experienced Doctor nationally on either a full or part-time basis on behalf of our client, one of the UK's largest independent healthcare organisations who provide medical assessment services on behalf of the UK Government. The position involves undertaking functional assessments of clients with various medical conditions. Utilising your medical expertise, this is a highly rewarding role that requires a combination of excellent clinical, communication and IT skills. It is essential that you hold full, unconditional registration with the GMC and a valid licence to practise in addition to possessing a minimum of 3 years' post-registration experience from a broad range of clinical environments. You will be familiar with the principles of assessment, audit and review as well as having proven report writing and IT skills. You will currently be working in a healthcare environment, general practice, hospital, out-of-hours service, independent practice or occupational health. In return you will receive a competitive package including fantastic benefits comprising private healthcare, life assurance, complimentary medical indemnity insurance plus reimbursement of your professional registration fees, the ability to buy and sell annual leave and the option to join an attractive stakeholder pension scheme. You will work Monday - Friday 9 - 5 30 and will receive all UK Bank Holidays off in addition to your annual leave entitlement. Successful applicants will benefit from a full time training course that is fully remunerated for in addition to providing valuable professional development. For further details please contact If you need to receive this information in an alternative format, please contact Equal Approach and we will take reasonable steps to arrange this for you. Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community. The successful candidate may be required to undertake a Criminal Records Bureau Check.

Contact
Equal Approach Ltd
Posted
Reference
TDGPP06

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Nurse Coordinator

Standard job
Recruiter
JOBG8
Salary
From £23,197 to £28,229 per year
Location
Northumberland, England, United Kingdom, North East England
Job term
Permanent
Job hours
Full time

TXM Healthcare currently have a need for a experienced Nurse Co-Ordinator to be part of a 11 bed residential home supported by learning disability nurses, The home offers care and support in a structured and therapeutic environment. the site supports adults with a learning disability and complex needs. There is easy access to appropriate clinical and therapeutic specialist support. 1.As directed by the clinical nurse manager, contribute to the effective and efficient day to day leadership and management of the service. 2.Contribute to the achievement of the Company aims, objectives and initiatives in a positive and cohesive manner. 3.Uphold and encourage in others the required regulatory and professional standard, as specified. 4.Act in a manner commensurate with expected professional conduct, legislation and codes of practice. 5.Ensure compliance with all company policies and procedures relating to the service. 6.Ensure, through direct observation and supervision of others, full compliance with relevant regulatory and professional standards. 7.Contribute to the achievement of positive outcomes, in a timely manner, in response to any requirements generated by regulatory bodies or internal quality assurance processes. 8.Contribute to the delivery of a high quality service, and promoting a positive culture. 9.Practice in accordance with the evidence base and reflect standards of best practice. 10.Promote a culture of change, and innovation, with the aim of improving the quality of care. 11.Promoting and maintaining standards to deliver a safe, sound and supportive environment for service users. 12.As a named nurse, take responsibility for the application of the person centered care planning process. Ensure assessment are completed in a timely an inclusive way, promoting service user and family involvement. 13.Sustaining an environment that promotes positive behavioral support and meaningful activities. 14.Ensure full contract compliance with regard to the service provided for individuals within the service. 15.To provide effective clinical leadership, coaching and direct supervision to the staff team, on shift. 16.Participating in: a.Communications, including dissemination of corporate communications, staff meetings etc b.Clinical Supervision, Appraisal and Performance Management c.Training d.Staff development (including Continuing Professional Development) e.Managing Positive Behavior and Culture (ABC) within the service f.Administration, information and reports relating to the service are provided to relevant parties in an accurate and timely fashion. g.Medication management h.Safe working systems i.As a named nurse coordinate, for individual service users, the MDT/CPA processes 17.Contribute to the effective deployment of staff in appropriate numbers, skill mix and competencies, on shift. 18.Contribute to the effective, efficient and management of the rota, ensuring they reflect the needs of the service users. 19.Contribute to the preceptorship of newly qualified nurses and the appraisal and clinical supervision of nurses, health care assistants and student nurses. 20.Contribute to the management and monitoring of records and systems, in accordance with company policy. 21.Ensure appropriate use of company assets within the service, e.g. company vehicles, mobile phones, computer software etc., in accordance company policy and procedures. 22.Proactively promote partnership working with other relevant others including: a.Regulators b.Commissioners c.Case workers d.Families and friends of service users e.Any stakeholder involved in the provision of our services. 23.Contribute to the marketing of the service as required by the Company. 24.As named nurse, contribute to the admissions, moving on plans and discharge processes within the service. 25.Participate in Unit meetings, as required, and make contributions as a member of the unit team, undertaking specific projects where appropriate. 26.Maintain personal knowledge and development in relation to the responsibilities carried for the service, including participation in designated company training programmes and wider training where required. 27.Ensure positive presentation of the services, through the professional and welcoming approach of staff. 28.To assume delegated responsibilities of the clinical nurse manager in their absence, commensurate with experience. 29.Responsible and accountable for the delivery of the Quality Strategy, in accordance with the service needs. 30.Contribute to achieving the 'outcome targets' of the Quality Strategy, and to be accountable for agreed individual contribution. 31.To effectively manage and provide information as required by other departments (Finance, Governance, Marketing, Property, HR, training etc.) in an accurate and timely manner. 32.Participate in investigations and inquiries as required. 33.Observe the principles of the Data Protection Act and maintain confidentiality of information and data relating to; individuals within our care, our staff, our service and our Company. should this position be of interest please contact Omar on or send your CV to

Contact
TXM Healthcare
Posted
Reference
NC001

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Theatre Practitioner-ODP and Scrub

Standard job
Recruiter
JOBG8
Salary
From £25,000 to £27,000 per year
Location
Northumberland, United Kingdom, North East England, England
Job term
Permanent
Job hours
Full time

Theatre Practitioner-ODP and Scrub - �25-27k Based Tyne &Wear Our Clients Private Hospital offers comprehensive private hospital services to patients from the north east of England, including Sunderland, Durham, Newcastle upon Tyne and Northumberland. Role: Registered Nurse/Operating Department Practitioner Experience: Essential Working in teams and with minimum supervision Experience in a caring role Desirable Experience of applying clinical reasoning skills to a range of complex and varied patient case mixes Knowledge and Technical Ability: Essential Competence across a range of skills, supported by professional and clinical knowledge acquired through state registration/practitioner qualification and additional training. Possess the mandatory training requirements for role including infection control and health and safety competencies. Demonstrate principles of accountable practice Possess Equipment and Medical Devices Competences English language to IELTS 7.0 Desirable Competence across a range of perioperative skills supported by professional and clinical knowledge Continuing professional development. Trained on MS Office and other relevant packages Root cause analysis Skills & Behaviours: Essential Passion for Customers Planning and Organisation Problem Solving and Continuous Improvement Communication and Influencing Working Collaboratively Concern for Standards Business Focus Other: Essential HPC/NMC registration and regulation Willing to participate in flexible working pattern Empathy for vulnerable and sick patients Empathy for principles and importance of EO and dignity at work Willingness to participate in on call duties Desirable Benefits: A competitive salary and annual performance related bonus scheme.Generous pension scheme arrangements and access to non-contributory private medical care,health screening and life assurance.A minimum of 25 days annual leave plus bank holidays.A quality working environment with opportunities for continuing professional development. ______________________________________________________

Contact
JS3 Recruitment Ltd
Posted
Reference
AYSH - Newcastle

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Clinical Nurse Manager

Standard job
Recruiter
JOBG8
Salary
From £30,000 to £38,000 per year
Location
England, United Kingdom, North East England
Job term
Permanent
Job hours
Full time

TXM Healthcare currently have a need for a Clinical Nurse Manager for a 19-bed independent hospital providing specialist support and services for men on the autistic spectrum with associated complex needs. The is situated in a quiet semi-rural location near Darlington in County Durham. Duties 1.As directed by the unit manager, to contribute to the effective and efficient day to day leadership and management of the service. 2.Contribute to the achievement of the Company aims, objectives and initiatives in a positive and cohesive manner, and as part of the management team. 3.Uphold and encourage in others the required regulatory and professional standard, as specified. 4.Act in a manner commensurate with expected professional conduct, legislation and codes of practice. 5.Act as an Ambassador for the service and for the company when required. 6.Facilitate and ensure compliance with all company policies and procedures relating to the service. 7.Ensure, through direct observation and supervision of others, full compliance with relevant regulatory and professional standards. 8.As part of the management team, achieve positive outcomes in a timely manner, in response to any requirements generated by regulatory bodies or internal quality assurance processes. 9.To provide clinical leadership to the delivery of a high quality service, and promoting a positive culture. 10.Ensure that the evidence base and standards of best practice, inform the training, development, delivery and improvement of the nursing workforce. 11.Create a culture of change, and innovations, with regards to the nursing workforce with the aim of improving the quality of care. 12.Setting and maintaining standards which promote a safe, sound and supportive environment for service users. 13.Leadership and management of the person centered care planning process, ensuring timely assessment are completed in an inclusive way, promoting service user and family involvement. 14.Creating and sustaining an environment that promotes positive behavioral support and meaningful activities. 15.Ensure full contract compliance with regard to the service provided for individuals within the service. 16.To provide effective clinical leadership, coaching and direct supervision to the staff teams. To be a positive role model and monitor: a.Communications, including dissemination of corporate communications, staff meetings etc. b.Clinical Supervision, Appraisal and Performance Management c.Training d.Staff development (including Continuing Professional Development) e.Managing Positive Behavior and Culture (ABC) within the service f.Administration, information and reports relating to the service are provided to relevant parties in an accurate and timely fashion. g.Medication management h.Safe working systems i.Provide leadership to, and overall coordination for, the MDT/CPA processes 17.Contribute to the effective deployment of staff in appropriate numbers, skill mix and competencies. 18.Contribute to the effective, efficient and management of the rota, ensuring they reflect the needs of the service users. 19.Responsible and accountable for the on-going assessment of need in relation to the nursing workforce, within the unit, in terms of number, skills and training requirements. 20.Responsible and accountable for ensuring effective systems are in place to support robust preceptorship of newly qualified nurses and the appraisal and clinical supervision of nurses and health care assistants. 21.Manage and co-ordinate recruitment, disciplinary matters and grievances in accordance with company procedures. 22.Contribute to the efficient management of the service budget, service user budgets and purchasing, in accordance with levels of authority. 23.Contribute to the management and monitoring of records and systems, in accordance with company policy. 24.Ensure appropriate use of company assets within the service, e.g. company vehicles, mobile phones, computer software etc., in accordance company policy and procedures. 25.Proactively promote partnership working with other relevant others including: a.Regulators b.Commissioners c.Case workers d.Families and friends of service users e.Any stakeholder involved in the provision of our services. 26.Contribute to the marketing of the service as required by the Company. 27.Effectively manage admissions, moving on plans and discharges within service. 28.Participate in Unit and Regional meetings, as directed by the manager, and make contributions as a member of the unit team, undertaking specific projects where appropriate. 29.Maintain personal knowledge and development in relation to the responsibilities carried for the service, including participation in designated company training programmes and wider training where required. 30.Ensure positive presentation of the services, through the professional and welcoming approach of staff. 31.To assume delegated responsibilities of the unit manager, in their absence. 32.Responsible and accountable for the delivery of the Quality Strategy, in accordance with the service needs. 33.Ensuring the individual staff, within the whole team, is orientated to achieving the 'outcome targets' of the Quality Strategy, and that they are clear about their individual contribution. 34.To effectively manage and provide information as required by other departments (Finance, Governance, Marketing, Property, HR, training etc.) in an accurate and timely manner. 35.Participate in investigations and inquiries as required. 36.Observe the principles of the Data Protection Act and maintain confidentiality of information and data relating to; individuals within our care, our staff, our service and our Company. Should you wish to find out more about this role please contact Omar on or send your CV to

Contact
TXM Healthcare
Posted
Reference
CNM001

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Collections Team Manager

Basic job
Recruiter
Candidate Source Ltd
Salary
From £10,000 to £10,000 per year
Location
Tyne and Wear
Job term
Permanent
Job hours
Full time

A Gosforth based company that operates managed service centres in the EMEA region on behalf of the client portfolio, including many of the world’s largest banks and building societies is seeking a Collections Team Manager to join their team. Your role is to manage, lead and motivate a team of Customer Services Customer Advisors and Senior Advisors responsible for handling all contact centre activities in line with client requirements.


Your duties as Collections Team Manager will include:

• To ensure the smooth running of the day to day operation. This includes all back office functions, inbound / outbound calls and ad hoc requests to ensure all Service Level Agreements are achieved
• To establish and proactively develop compliance standards that ensure that the company and the client comply with their legislative obligations and FSA regulations
• Building and maintaining strong working relationships with internal and external business partners
• Helping maximise gross profit through effective and proactive resource and process management through absence management and process efficiencies
• Participating in Customer Service recruitment activity
• Regularly appraise and review staff in line with Company methodology for probation, objective-setting and appraisal management
• Understand and maintain all people management metrics, including performance management, conduct management and time and attendance reporting


The ideal Collections Team Manager will have the following skills and experiences:

• Previous experience within a collections operation
• Minimum academic qualifications in line with industry standards (e.g. UK - A Level standard)
• Must have previous experience of managing a team
• Previous exposure to management in a contact centre / call centre environment
• Experience in collation, analysis, interpretation and presentation of statistical information
• Knowledge of FSA requirements
• Familiar with the Financial Services Authority’s requirements for complaint handling
• Knowledge of the Data Protection Act regarding subject access
• Cards experience as desirable but not essential





The first stage of the application process is to apply online.

Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.

Contact
Michelle Davies
Posted
Reference
CTM

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Key Account Manager

Standard job
Recruiter
Communicator Corp
Salary
Competitive + Competitive with uncapped commission
Location
Durham South
Job term
Permanent
Job hours
Full time

A fantastic opportunity for a Key Account Manager has just arisen within Communicator Corp, an industry leader in the
provision of enterprise digital communications.

Communicator Corp provides innovative technology-based solutions, strategy and expertise across the key digital channels
of email, mobile, social and web. Our exceptional service has seen our repertoire grow to circa 200 clients across the
globe and we create in excess of 100 million in revenue for our clients each year.

Our constant aim is to "deliver beyond expectation" - both in terms of the products we provide and the service we
deliver. Your role will be to ensure we support our clients' businesses by delivering a high level of customer
satisfaction and therefore making a substantial contribution to the growth and success of Communicator Corp.

Key Account Manager / Business Development Manager Duties:

* Proactively grow your clients' accounts, taking ownership of your own commercial target

* Identify additional opportunities and introduce new products and services

* Work closely with the client to develop digital marketing as a key part of their strategy

* Effectively maintain client relationships, anticipating and resolving client issues

* Conduct frequent client review meetings and prepare presentations and proposals

* Develop strong working relationships with other departments

* Implement appropriate processes to ensure all client activity is accurately recorded

* Assume responsibility for the provision of accurate and timely invoicing information to Finance

Key Account Manager / Business Development Manager Person Specification:

* Strong experience in business-to-business account management

* Experience in expanding sales within key accounts, delivering exceptional customer service, understanding client
needs, building relationships and positively influencing clients

* Demonstrable track record in key account retention, growth and acquisition

* Sound understanding of technology and commercial awareness

* Customer-centric approach to addressing customer questions, communicating with clients and acting as their advocate
within Communicator Corp

* Strong negotiation skills, with the ability to compromise and achieve a positive outcome

* Excellent communication and presentation skills, both in person and via the telephone/web, with the ability to
communicate at all levels

* Target driven, motivated, proactive and confident

In return, you'll receive a competitive salary, rewarding commission scheme, contributory pension scheme, life
assurance and 25 days' holiday. If you fit the profile above and want to join a professional, challenging,
hardworking and rewarding environment and become part of a committed team, please get in touch now with your CV and
current salary/benefit package.


key account manager ecommerce e marketing moile socila client service sales

Posted
Reference
PR9186563

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Customer Service Operations Manager

Basic job
Recruiter
Candidate Source Ltd
Salary
From £45,000 to £45,000 per year
Location
Tyne and Wear
Job term
Permanent
Job hours
Full time

An exciting opportunity has arisen for a Customer Service Operations Manager based in Gosforth, Tyne and Wear to join an expanding company to ensure best practice day-to-day process and people management on a client operation. This includes the management of an account to budget and responsibility for operational client management activity.

The Customer Service Operations Manager is responsible for productivity and performance, across all teams, against contractual service levels and the client’s operational excellence model. This role is responsible for the management and support of the Team Managers.

As a Customer Service Operations Manager your duties will include:

•Supporting the implementation of a project plan, to set-up operations to agreed design, timescales and budgets.
•Managing ‘Operations’ strand activity and ensure efficient delivery of relevant areas of the set-up
•Inputting the Terms of Reference, Operational Manual and all relevant ‘quality’ and operational documentation.
•Delivering the allocated part of the operation within agreed budgets, service levels and business targets.
•Helping maximise gross profit through effective and proactive resource and process management, and through effective cost control.
•Participating in regular, proactive reviews of operational processes, aimed at developing efficiencies that will support the growth of the business in terms of both revenue and client service delivery.
•Managing business processes, such as time and attendance and ACD reporting, to ensure accurate flow of information internally and externally.
•Proactively seeking and reporting, in conjunction with other Operational Managers, areas for business growth and development.
•Using agreed company methodology to proactively plan for the effective delivery of resources to best meet call/contact flow requirements.
•Supporting forecasting and capacity management activity through information exchange and thorough individual forward planning at the team level. Encompasses attendance, retention, campaign and roster management.
•Reviewing and interpreting management information, performing analysis with a view to predicting and proactively improving operational and campaign productivity and success rating.
•Proactively collating data and information from all available sources to improve planning and forecasting activity.
•Communicating successes and areas for improvement.
•Contributing to resourcing and recruitment planning. Plan and lead all agent recruitment activity, representing TMS as an employer of choice.

An ideal Customer Service Operations Manager will hold the following skills and experiences:

•Previous management experience.
•Previous experience working in a banking environment in particular within a credit card function.
•Previous experience of working within a Contact Centre or outsourcing operation.
•Experience of working closely with key stakeholders.
•Previous experience of leading and motivating teams to achieve results.

Behavioural Competences:

•Compliance and regulations.
•Attention to detail/quality orientation.
•Coaching and Communication Skills (written and verbal).
•Negotiation Skills.
•Innovate and Flexible approach.
•Planning and Organisation skills.
•Motivational and inspirational.
•Teamwork.
•Industry, organization and job knowledge.
•Integrity, respect, honesty and responsibility.
•Leadership.
•Energy.

In return you will receive a salary of up to £45,000 pa depending on experience.


The first stage of the application process is to apply online.

Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.

Contact
Michelle Davies
Posted
Reference
May244AT

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