Recruiter

Candidate Source Ltd

Salary

From £6.92 to £6.92 per hour

Location

Coventry

Job term

Permanent

Job hours

Full time

A Coventry based company that operates managed services centres in the EMEA region on behalf of the client portfolio, including many of the world’s largest banks and building societies is seeking a Customer Service Advisor to join their team. They provide services in the customer service, complaints, correspondence, fraud, disputes, chargeback’s, collections and debt management service lines, for both consumer and commercial customers.


As a Customer Service Advisor your duties will include:
• Delivering a high standard of quality of customer service
• Handle incoming Service & Support calls and emails ensuring that ID and verification processes are adhered to
• Activate customer credit card details
• Process debit card payments
• Provide assistance with balance requests, password setup and any general customer requests for information concerning the product


The ideal Customer Service Advisor will have the following skills and experiences:
• Experience of working in a customer service role handling escalated customer complaints
• Educated to GCSE level or equivalent including English and Mathematics
• PC and Keyboard Skills
• Credit Card / Financial Services Experience
• Up-to-date regulatory knowledge
• Enthusiastic and flexible approach with the ability to work as part of a team


This is a full time role working 40 hours per week with shifts in Monday to Friday 08.00 - 22.00 and Saturday / Sunday 08.00 - 20.00. In return you will receive a salary of £6.92 per hour.

There will be 5 weeks training 09.30 - 16.30 Monday to Friday.


The first stage of the application process is to apply online.

Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.

Recruiter

Candidate Source Ltd

Salary

From £7.45 to £7.45 per hour

Location

Coventry

Job term

Permanent

Job hours

Full time

A Coventry based company that operates managed service centres in the EMEA region on behalf of the client portfolio, including many of the world’s largest banks and building societies is seeking a Sales and Service Advisor to join their team.


As a Sales and Service Advisor you will be responsible for delivering a high standard of service and performance. The aim is to promote the features and benefits of the client’s Credit Card by calling new and existing customers through various dialling campaigns.


Your duties as a Sales and Service Advisor will include:
• Handling calls by utilising the conversation cycle, building rapport, being empathetic and objection handling
• Make outbound calls to support campaigns
• Show pro-activeness in analysis of calls and procedures
• Driving sales through service


The ideal Sales and Service Advisor will have the following skills and experiences:
• Be customer focused
• Have excellent communication skills
• Previous sales / telesales / customer service experience
• Previous call centre / contact centre experience
• Have a history of working towards targets





The first stage of the application process is to apply online.

Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.

Recruiter

Blue Octopus Recruitment Ltd

Salary

Competitive + Competitive Salary

Location

Coventry

Job term

Permanent

Job hours

Full time

Marketing Assistant (Graduate) BLUM7126
Coventry
Competitive Salary

Our client is Britain’s award winning leading provider and largest developer of privately owned later living accommodation. Property development is at the heart of their business, but as the needs of their homeowners have changed, they have developed other services designed to provide homeowners with a greater life in later life.

With this in mind, they are now looking for a Marketing Assistant to join the Midlands regional marketing team.

Reporting directly to the Senior Marketing Manager, you will be responsible for the organisation of professional displays in 3rd party outlets, drafting and sending CRM mail shots, collating briefs for leaflets and literature and providing support with events.

As Marketing Assistant, you will also organise signage for the business, carry out base price reviews, liaise with suppliers and provide pre-marketing and ad-hoc admin support to the team.

This is an exciting role for an individual who would relish the opportunity to gain experience in a busy marketing department.

The successful candidate will be of graduate or similar calibre coupled with a full clean driving licence.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

Recruiter

Support Services Group (1)

Salary

From £45,000 to £59,000 per year + Be your own Boss!

Location

Coventry

Job term

Permanent

Job hours

Full time

Make more for yourself and run your own show! Call David Jones or email us today!

We are arguably the fastest growing firm of recruitment business incubators in the UK. Our sole business is to take good recruitment consultants and help them build their own business. Started in 2003, we are a strong, entrepreneurial organisation, committed to creating an environment where successful recruitment consultants can realise their potential.

If you are working in the temp or perm markets, and you are looking for a new job, running your own recruitment business will probably have crossed your mind. You may feel daunted by such a huge step or feel that you don't have the finances to do it at all.
We can help you make it happen.

Support Services Group
Our aim is to strip away anything that goes around recruitment, leaving the recruiter free to do what they do best - recruit!
Your day is probably filled with placing your candidates, getting your temps out, identifying and satisfying your client's requirements. With our help, your day wouldn't change except for the fact that you would be (probably) working from home, deciding when and how long your working day is and taking home 70% of everything that you bill (70% of GP for the temp market)
We will help you at the setup of your recruitment company and then support you totally for as long as you wish. We will help you sell it when the time comes or just provide you with the right advice to make the most of working for yourself.

At Setup, We Provide:
1. Company formation, accounting setup, business planning
2. Dedicated technical support for any IT matter
3. Logo`s, business cards, stationery & web site design
4. Management accounts, tax, VAT, payroll, factoring, etc

Throughout the Life of Your Business, We Provide:
1. Access to candidates, CV search, postings, bespoke job board
2. Access to a team of recruiters able to offer advice and guidance
3. Business tax advice
4. Full Back office support for temporary or permanent recruitment
5. Access to inhouse rec-to-rec to help you expand your business
6. Advice on exit strategies
Our aim is to provide a tailored package that enables the recruitment consultant to get on with the business of recruiting knowing that everything else is taken care of.

You
You will be an experienced recruitment consultant who is fed up with making money for someone else and really want to 'go it alone`.
You will have worked in a UK recruitment agency situation for upwards of 2 years
You will have an entrepreneurial flair and a real determination to succeed

We will enable you to make all the decisions relating to your recruitment business:
1. The type of recruitment you do temps or perms - we have experience of both
2. Targets - set your own targets.
3. How much money you want to make - take the money out of the business or invest back in`.
4. Where you work - home, serviced office - your choice
5. Who you work with and when the right time to hire someone is
6. Which clients to deal with and what fee structure is right for you

Your aspirations may be to free up more time whilst still maintaining a high income level or to build a recruitment business to sell for a million (or two!). We can help you whatever your aims.

Charges
There is no set up fee, the investment is made by us (think 'Dragon's Den!). The recruiter retains 70% of billings and 100% equity in their recruitment company. This is not a franchise, there are no upfront costs - we make our money by making a good investment decision - in you!

Please call us in total confidence to discuss the work we do here at Support Services Group

Recruiter

Blue Octopus Recruitment Ltd

Salary

Competitive + Competitive Salary

Location

Binley and Willenhall

Job term

Permanent

Job hours

Full time

Business Design Analyst SGBD0432
Binley, Coventry
Competitive Salary

Our client is the leading supplier of timber and building materials to the trade. Some of the industry’s most respected names are part of them and collectively they serve the building, home improvement, renovation and sustainable markets.

Sustainability underpins their entire corporate responsibility policy. Successful sustainable development involves balancing the social, environmental and economic factors. They are dedicated to achieving a more sustainable building materials supplier, something they are constantly striving to achieve.

As a Business Design Analyst, you will support the Business Design Manager in the development and implementation of the Replacement Trading System across the Group. Assisting in the development of documentation, specification and build stage of the Replacement Trading System, your key activities will include;

• Facilitating and actively participating in workshops, with key stakeholders and external service providers covering the job holders allocated business areas and working towards the specification of the Replacement Trading System.
• Ensuring that the output of the workshops reflects the businesses future requirements.
• Working with both internal and external parties to ensure that specifications produced reflect workshop decisions and output.
• Assisting the change management processes and communication of the Replacement Trading System project across the brands.
• Support the business during the system deployment. This will require a high degree of intuition and a ‘hands-on’ approach.
• Tracking and monitoring of the budget for the business areas allocated.

To be successful, you will have commercial awareness and the knowledge of at least one business functional area. Confident with working across the organisation, and in group situations, you will be both a team player and able to work on your own initiative. Excellent numeracy skills are a prerequisite for this role and experience in Microsoft Office applications is necessary. A high level of literacy will enable you to comprehend detailed documents and articulate complex topics. Some experience in project management or process modelling would be an advantage but not essential.

They also welcome applications from recent graduates looking to begin a long and fulfilling career with Europe’s leading distributor of building materials.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.